This policy explains how Rank Hawks (“we”, “us”) collects and uses information when you visit rankhawks.com or work with us.
Information we collect
- Information you give us: your name, email, phone number, company, website and message when you fill in a form, request an audit or email us.
- Client and agency data: access to tools such as Google Search Console, Google Analytics and Google Business Profile, granted by you so we can deliver services.
- Usage data: pages visited, device, browser and approximate location, collected through cookies and analytics tools.
How we use it
- To reply to your enquiry and prepare audits, proposals and reports
- To deliver and improve our services
- To send occasional updates you can unsubscribe from at any time
- To keep the site secure and understand how it is used
What we never do
We never sell your personal information. For agency partners, we never contact your clients directly and never use your client data for any purpose other than delivering the work you send us.
Sharing
We share information only with service providers that help us run our business (for example hosting, email, analytics and reporting tools), under confidentiality obligations, or when required by law.
Cookies
We use cookies for basic site functionality and analytics. You can block or delete cookies in your browser settings.
Data retention and security
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable technical measures to protect it. When a client relationship ends, we remove our access to your accounts.
Your rights
You can ask us to access, correct or delete your personal information at any time. Depending on where you live (for example under GDPR or CCPA), you may have additional rights.
Contact
Questions about this policy: info@rankhawks.com.