These terms apply to SEO, local SEO, AI search optimization, web design and white label services provided by Rank Hawks (“we”, “us”) to clients and agency partners (“you”). A signed proposal or statement of work may add to these terms.
1. Term and cancellation
Monthly plans start with a 3-month minimum term. After that, plans continue month to month. Either party may cancel with 30 days’ written notice after the minimum term.
2. Fees and billing
Monthly fees are billed in advance. There are no setup fees on monthly plans unless agreed in writing. One-time projects such as websites are billed as set out in the proposal.
3. Ownership
You own your website, content, Google Business Profile, analytics accounts and all work we create for you once paid for. On cancellation we return all content, reports and logins and remove our access.
4. No ranking guarantees
Search engines and AI tools control their own results. We commit to doing the agreed work professionally and transparently, but we cannot guarantee specific rankings, traffic, AI mentions or revenue.
5. Confidentiality
We keep your business information, client lists, pricing and data confidential. Agency partners can request a mutual NDA before sharing client details. For white label work, we never contact your clients unless you ask us to.
6. White hat practices
We follow search engine guidelines. We do not use private blog networks, spun content or fake reviews.
7. Your responsibilities
You agree to provide timely access, information and approvals. Delays in access or approvals may delay results.
8. Limitation of liability
Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.
9. Contact
Questions about these terms: info@rankhawks.com.